Refund and Returns Policy

At Workshop Shipping Containers, customer satisfaction is our top priority. This Refund and Return Policy outlines the procedures for requesting refunds and returns. Please review the following information to understand our policies and procedures.

Return Eligibility

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Returns are typically accepted within 30 days from the date of purchase.

Refund Process

Refunds are processed based on the original payment method. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed promptly.

Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part. We recommend using a trackable shipping service for return shipments.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to proceed with the return, and we may offer a replacement or refund, depending on the circumstances.

Non-Returnable Items

Certain items are non-returnable, including but not limited to, products that are customized or made to order. Please check the product description or contact us for information on whether an item is eligible for return.

Restocking Fee

Some returns may be subject to a restocking fee. This fee will be deducted from your refund. The restocking fee, if applicable, will be communicated to you at the time of initiating the return.

Refund Processing Time

Refunds may take some time to process and appear in your account. The processing time can vary based on your financial institution.

Contact Us

If you have questions about our Refund and Return Policy or need assistance with a return, please contact our customer service team through our Contact Us page.

Policy Changes

Workshop Shipping Containers reserves the right to update or modify this Refund and Return Policy at any time without prior notice. Please review this policy periodically for changes.